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How can we help?

Quick answers below, or email support@aluma.fun and a person replies.

Learn how Aluma works as an AI tutor

Email support

Start here

Open app.aluma.fun and create an account. Then connect your school on the Connectors page or add an assignment by hand.

Getting started

Open app.aluma.fun and create an account. Then connect your school on the Connectors page or add an assignment by hand.

School sync

If your school uses Canvas, Schoology or Blackbaud, paste a token. For Google Classroom, sign in with Google or use Lumi Anywhere. For PowerSchool, Blackboard, Moodle and other portals, use Lumi Anywhere.

Lumi Anywhere

Click the Lumi icon in your Chrome toolbar.

Tests and the AI tutor

A practice test or school test is still open, even if it's paused. Finish or end it and the tutor comes back.

Your account

Go to Settings. You can export your data, reset your account or delete it. Delete and reset ask for your password and an emailed code.

Before you email

  • Your account email
  • Browser and device
  • Which connector or page
  • What you did and what happened
  • A screenshot if you can

Still stuck?

Email support@aluma.fun. A person reads every message.

Email support